This is an interesting Netflix clip that I stumbled across on Google Video. It features a number of Netflix employees thanking their IT department for all of the help that they had been given. I found it interesting because it helped to put a face on some of the employees behind the company. When watching the clip, I almost get the feeling that it was a good bye video for one of their employees. It was posted on Google video with the title Netflix References and included the following text.
” I worked with our business leaders in HR, Operations, Finance and Customer Service to develop SLAs for IT. In a very short time, my … all Â» Helpdesk Team exceeded our SLAs and our customers loved us.
I look forward to the opportunity to create a similar team for your company.”