Comments on: Rhapsody And The Art Of The Up-Sell http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/ Wed, 31 Aug 2011 01:39:44 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Marte http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209644 Marte Thu, 23 Jul 2009 03:39:20 +0000 http://davisfreeberg.com/?p=1465#comment-209644 FYI: rhapsody is price matching Napster's $5 plan. FYI: rhapsody is price matching Napster’s $5 plan.

]]> By: Davis Freeberg http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209638 Davis Freeberg Thu, 23 Jul 2009 00:40:26 +0000 http://davisfreeberg.com/?p=1465#comment-209638 I agree it's not very logical, but as a consumer I reserve my right to behave in unpredictable ways. I'm not really hung up on the rent vs. own issue as much as I am paying an extra $2 a month just so that my music is portable. Whenever, I go to make that choice, the part of my that made me sign up for Rhapsody in the first place shirks away while my brain keeps thinking that I'm getting screwed out of $2 per month. Of course I could take the streaming only option instead, but $2 is so little money that it makes me at least consider the download and that is where I'm getting paralyzed by too much choice. Netflix saw similar behavior when the added half star rankings to their site. Consumers wouldn't rate the movie at all when they had to pick on a 1 - 10 scale instead of 1 - 5. You're right that it doesn't make sense, but it's a problem that a lot of businesses face. I agree it’s not very logical, but as a consumer I reserve my right to behave in unpredictable ways. I’m not really hung up on the rent vs. own issue as much as I am paying an extra $2 a month just so that my music is portable. Whenever, I go to make that choice, the part of my that made me sign up for Rhapsody in the first place shirks away while my brain keeps thinking that I’m getting screwed out of $2 per month. Of course I could take the streaming only option instead, but $2 is so little money that it makes me at least consider the download and that is where I’m getting paralyzed by too much choice. Netflix saw similar behavior when the added half star rankings to their site. Consumers wouldn’t rate the movie at all when they had to pick on a 1 – 10 scale instead of 1 – 5. You’re right that it doesn’t make sense, but it’s a problem that a lot of businesses face.

]]> By: ZeoTiVo http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209630 ZeoTiVo Wed, 22 Jul 2009 22:53:28 +0000 http://davisfreeberg.com/?p=1465#comment-209630 seems an odd backhanded logic to me. If you want downloaded music you own for life then of course paying money per month just for access is silly. I do wish Rhapsody worked with iPods though :( That to me is the big glaring hassle - but as always that comes down to Apple and fairplay that close Rhapsody off, not the other way around. I chose streaming for one simple reason - I have 2 daughters tha t consume new music at a very fast clip. If I was to have then do that on a .99 cents per song basis and did not limit them then 100$ a month would be very normal. This way they get all the music they want and I get a known bill that does not vary. as for buying the songs anyway - fallout boy is considered old hat to them, why even bother having bought it. seems an odd backhanded logic to me. If you want downloaded music you own for life then of course paying money per month just for access is silly. I do wish Rhapsody worked with iPods though :( That to me is the big glaring hassle – but as always that comes down to Apple and fairplay that close Rhapsody off, not the other way around.

I chose streaming for one simple reason – I have 2 daughters tha t consume new music at a very fast clip. If I was to have then do that on a .99 cents per song basis and did not limit them then 100$ a month would be very normal.

This way they get all the music they want and I get a known bill that does not vary. as for buying the songs anyway – fallout boy is considered old hat to them, why even bother having bought it.

]]> By: Davis http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209588 Davis Wed, 22 Jul 2009 04:51:15 +0000 http://davisfreeberg.com/?p=1465#comment-209588 @Dale - I wish I knew of some kind of commenting service that would make it easier for my readers to share there thoughts, if only there was a service out there that did something like that . . . in the meantime stay tuned as I play around with more plugins to see if I can improve on my current comment setup. @ Scott Elkin - You could not have said it better. It's not that I don't want milk, I just don't want to know about all the chemicals that they used to keep it cheap. Give me an everything on demand streaming service and I'll look past the no download limitations. If Netflix tried to charge $2 more for DRM downloads, I'd probably face just as tough of a decision. @Dale – I wish I knew of some kind of commenting service that would make it easier for my readers to share there thoughts, if only there was a service out there that did something like that . . . in the meantime stay tuned as I play around with more plugins to see if I can improve on my current comment setup.

@ Scott Elkin – You could not have said it better. It’s not that I don’t want milk, I just don’t want to know about all the chemicals that they used to keep it cheap. Give me an everything on demand streaming service and I’ll look past the no download limitations. If Netflix tried to charge $2 more for DRM downloads, I’d probably face just as tough of a decision.

]]> By: Scott Elkin http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209583 Scott Elkin Wed, 22 Jul 2009 02:09:56 +0000 http://davisfreeberg.com/?p=1465#comment-209583 You really brought up a key point I hadn't thought of before - and it has been a stop for me buying the service too. It is almost like walking into a store, grabbing some milk, and then as you are pulling out your wallet, the cashier tells you all the bad things about milk and how you can spend just a little more money on organic rice milk. Grocery stores would never do that, because although a good percentage of people may upgrade, too many would just put down the milk and not buy anything. As a consumer, you don't want to be reminded of the downsides of what you are buying. You want your buying decision to be reinforced and supported so you feel you are making a wise choice. You really brought up a key point I hadn’t thought of before – and it has been a stop for me buying the service too.

It is almost like walking into a store, grabbing some milk, and then as you are pulling out your wallet, the cashier tells you all the bad things about milk and how you can spend just a little more money on organic rice milk.

Grocery stores would never do that, because although a good percentage of people may upgrade, too many would just put down the milk and not buy anything.

As a consumer, you don’t want to be reminded of the downsides of what you are buying. You want your buying decision to be reinforced and supported so you feel you are making a wise choice.

]]> By: Dale Dietrich http://davisfreeberg.com/2009/07/20/rhapsody-and-the-art-of-the-up-sell/comment-page-1/#comment-209580 Dale Dietrich Wed, 22 Jul 2009 00:19:50 +0000 http://davisfreeberg.com/?p=1465#comment-209580 I can't get past the idea that if I stop paying I loose all my music. I've never bought a TiVo without a lifetime subscription (well I did once when I had no choice but moved it to lifetime as soon as that option came back). I hate, hate, hate, knowing I have yet another monthly bill in order to use a product I like. Same goes for iPhone. I'd rather pay MORE now (full price) than have a subsidized phone that I have to pay a penalty to get out of. The other thing is I spend an enormous time setting up playlists. If I chose to abandon a service, I'd loose my playlists and have to set them up anew on my next service. That's a no go! I only want music that is DRM-free that I can purchase, use anywhere and that will ALWAYS be mine without having to pay monthly randsom's to enjoy! ...Dale (P.S. - wish I didn't have to fill in your Name/Mail/Website fields every time I left a comment Davis. Too bad there isn't a service out there that could assist me as a commentor! ;) ) I can’t get past the idea that if I stop paying I loose all my music. I’ve never bought a TiVo without a lifetime subscription (well I did once when I had no choice but moved it to lifetime as soon as that option came back).

I hate, hate, hate, knowing I have yet another monthly bill in order to use a product I like. Same goes for iPhone. I’d rather pay MORE now (full price) than have a subsidized phone that I have to pay a penalty to get out of.

The other thing is I spend an enormous time setting up playlists. If I chose to abandon a service, I’d loose my playlists and have to set them up anew on my next service. That’s a no go! I only want music that is DRM-free that I can purchase, use anywhere and that will ALWAYS be mine without having to pay monthly randsom’s to enjoy!

…Dale

(P.S. – wish I didn’t have to fill in your Name/Mail/Website fields every time I left a comment Davis. Too bad there isn’t a service out there that could assist me as a commentor! ;) )

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